Customer Service 050-8885-8790
Free shipping on All Orders. No Minimum Purchase
Free standard shipping on orders over $99
Estimated to be delivered on 12/01/2022 - 15/10/2022.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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◼︎ Product Description
This is a data-only SIM card that can be used within Japan.
Domestic and international calls are not available.
Usage is available after APN settings.
There is no daily limit on data usage.
Internet connection is required for setup.
If the specified communication volume is exceeded, the communication speed will be reduced to a maximum of 200kbps.
◼︎ Product Overview
Available Country: Japan
Type: Data-only
Data Communication Capacity: 50GB
Network Partner: SoftBank
Communication Speed: Equivalent to 4G/LTE
Compatible Devices: SIM-free devices (smartphones, tablets).
◼︎ Notes
Data will be terminated if the customer does not pay the next month's fee within the specified period. Customers will need to request a SIM replacement, with a replacement fee of 2,500 yen including shipping.
If the specified communication volume is exceeded, the communication speed will be reduced to a maximum of 200kbps. Smartphones and tablets may consume data unintentionally in the background. Additionally, updates such as version updates may consume significant data, so please be cautious.
Please confirm that your device is SIM-free. Refunds are not possible under any circumstances.]
◼︎ Monthly Plan
Calculation of the amount to be paid
The initial fee is paid upon purchasing the SIM card.
Example 1) If you purchase from March 25th to April 25th, the fee for April will be waived, and the fee for May must be paid by the end of April to continue using the SIM card.
Example 2) If you purchase from April 26th to April 30th, the SIM card will be sent at the beginning of May, the fee for May will be waived, and the fee for June must be paid by the end of May to continue using the SIM card.
Payment methods and timing
Payment via Combini (Smartpit), or direct bank transfer to the support staff via Fanpage or Website.
If payment is delayed, the SIM card will be cut off, and customers will need to request a SIM replacement through postal mail, with a fee of 2,500 yen per replacement (including shipping).
◼︎ About cancellation
How to cancel
Please inform the support staff to cancel the SIM card.
Timing of billing suspension
Cancellation will be processed at the end of the month in which you applied for cancellation, and charges will stop from the following month. Regardless of the date of your cancellation request, you can use the service until the end of the month in which you submit your cancellation request.
Incurred fees:
There are no additional fees after you notify the cancellation of the SIM card.
◼︎ SIM replacement fee:
The SIM replacement fee for the monthly fee is 2,500 yen.
◼︎ Checking remaining data usage
The system is being upgraded to directly check remaining data usage. Currently, if you want to check, please contact the support staff.
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